Does Puzzlekin need an account?
No. Children can play without signing in or sharing personal information.
Help for grown-ups
How can we help?
Quick answers for Puzzlekin on iPhone and iPad.
Where is progress saved?
Completed puzzles, stars, and unlocks are stored locally on the device. Removing the app may remove that progress.
How do I turn sound off?
Tap the music-note button in the upper-right corner of a game screen. The preference is remembered on the device.
A puzzle piece will not move
Lift your finger, wait for the piece to return, and try again from its center. Also make sure the newest TestFlight or App Store version is installed.
How are levels unlocked?
Finish the previous level to unlock the next one. Picture puzzles progress from four pieces to six and then eight.
Can progress sync between devices?
Not currently. Puzzlekin keeps progress private and local to each device.
Still stuck?
Send the developer a support request.
Support requests are for parents and guardians. Please include the device model, iOS version, and what happened—but never include a child’s personal information.